Shipping policy
Shipping & Returns Policy
Shipping Policy
Item Location: United States
Ships To: United States and select international locations
Excludes: PO Boxes, APO/FPO, Africa, Alaska/Hawaii, Asia, Barbados, Europe, French Guiana, French Polynesia, Guadeloupe, Libya, Martinique, Middle East, New Caledonia, Oceania, Reunion, Russian Federation, Southeast Asia, US Protectorates, Ukraine, Venezuela
Shipping Fees & Delivery Time
Free Shipping: We offer free standard shipping within the United States on orders over $50.
International Shipping: For international orders, shipping fees are calculated at checkout. Delivery typically takes 5–8 business days.
Expedited Shipping: Available for an additional fee. Please select the USPS Priority Mail option for delivery in 3–4 business days.
Shipping Method: Domestic orders are shipped via USPS or UPS. Orders are processed on business days (Monday–Friday), excluding holidays.
Shipping Times: Domestic orders typically take 4–7 business days to arrive after payment is cleared. Orders placed after 4 PM CST will be processed the next business day.
Most of our products are shipped from U.S. warehouses with tracking numbers that update regularly. Orders usually arrive within 3–8 business days.
For certain items, delivery times may vary due to local warehouse handling or regional logistics policies. In such cases, tracking updates might be delayed. Our customer service team will proactively contact you with updated tracking information. If you have questions, feel free to reach out via our website or email.
Customs & Duties
International Customers: Customers are responsible for any customs duties, taxes, or import fees required by their country. These fees are collected by local customs upon delivery.
Return Policy
Return Timeframe: Returns are accepted within 30 days from the date of receipt.
Return Criteria: Items must be in new, unused condition with original packaging.
Return Shipping: We cover return shipping for defective or incorrect items.
Defective Products: For defective products, we offer a refund or replacement. Returns must be shipped within 30 days of delivery.
RMA Required: All returns require a Return Merchandise Authorization (RMA). Returns without an RMA will not be accepted.